Gift Cards

Frequently Asked Questions About Gift Cards

How do I purchase a gift card?

Click here to purchase a gift card. Gift cards are available in multiple denominations to suit any budget.

How will the gift card be delivered?

Gift cards are delivered digitally via email to the purchaser. You can then forward the email to your recipient or print it out to give in person.

Do gift cards expire?

No! Vale of Ember Co. gift cards never expire. Your recipient can use them whenever they're ready to shop.

Can gift cards be used on any product?

Yes, gift cards can be used on all products in our store, including candles, wax melts, and outdoor essentials.

What if the order total is more than the gift card balance?

If the order total exceeds the gift card balance, your recipient can pay the remaining amount using any of our accepted payment methods at checkout.

What if the order total is less than the gift card balance?

Any unused balance will remain on the gift card and can be applied to future purchases.

Can I check my gift card balance?

Yes! Gift card recipients can check their balance at any time by visiting our Contact Us page or by entering the gift card code at checkout.

Are gift cards refundable?

Gift card purchases are final and non-refundable. However, the gift cards themselves never expire and can always be used for future purchases.